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Pancake features

Say goodbye to platform chaos - Simplify your conversations now

Pancake - A single app to manage all your communications, no matter the platform

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Maximize performance with our flexible features
Find out how effortless multi-platform management can be
Platform Integration
Sync all your platforms to centralize data, ensuring consistency and real-time updates across multiple systems
Multiple mode
Manage messages and interactions from multiple pages in one place, boosting efficiency by avoiding account switching
Auto assign convo
Automatically allocate conversations based on user roles or teams, optimizing workflow and reducing response time
Filter & convo tags
Organize your chats by adding customizable tags, making it easy to categorize and retrieve important discussions
Automated quick replies
Respond instantly with flexible and powerful, keeping conversations flowing smoothly, achieved customer satisfaction
User permissions
Manage who can view, edit, or control different parts of the system by setting specific permissions for each user
Order creation & tracking
Create and manage orders directly in the chat interface. Automatically optimize ads based on conversion events
Manage customer via CRM
Utilize CRM to easily manage customer information, improving communication and long-term retention
Analytics & API
Real-time visual reports and open APIs for easy integration and quick, informed decisions
Imagine never losing track of a message again
Instantly reply, organize, and track your chats, ensuring you never miss a beat.

Why customers love us

Manage and optimize your operations seamlessly across various platforms with our unified and versatile solutions

Mr. Fazlıcan Bozmaoğlu
BD Manager Modanisa
Helping Modanisa resolve issues quickly through WhatsApp, optimizing costs and resources, while enhancing the customer experience.
Ms. Luu Ly
Digital Manager Be
Help Be optimize operations, reduce costs and time, while enhancing the experience for customers, restaurants, and drivers, strengthening Be's position in the market.
Mr. Ji-soo Kim
KangJin Beauty
Now, we no longer worry about customers waiting too long for support.
Mr. Thai
Yody Fashion Brand
Processes have now been greatly optimized. Helping Yody grow stronger than ever.
Mr. Fazlıcan Bozmaoğlu
BD Manager Modalisa
Helping Modanisa resolve issues quickly through WhatsApp, optimizing costs and resources, while enhancing the customer experience.
Mr. Hoang Trung Kien
FPT Digital Retail JCS
Pancake has helped we’ve improved its operations.
Ms. Tran Xuan Dzu
English Center ILA
We find that Pancake is an excellent and effective solution. Managing multi-channel chats has become quick and streamlined, while improving the quality of student services.
Our success stories
Ready to boost your business?
Book a demo with Pancake experts to discover the best solutions for your business